Shipping policy

Due to the war, shipping times are longer than usual.

When will my order be processed?
All orders are processed and shipped from our warehouse in China. Please allow extra processing time during holidays and sale periods. We process orders Monday to Friday. Orders are processed within 3-5 business days of the order date and ship the day after processing. Please note that we do not ship on weekends.

How long will it take to receive my order?
After you place your order, please allow 3-5 business days for processing. Delivery to your location then takes 7-14 business days.

Important: because of the war, longer delivery times are expected and delays are possible. If your delivery is delayed, you can contact us at any time using the Contact link on our website.

Will I be charged customs and taxes?
Prices shown on our website do not include tax, which means you may have to pay customs duties and taxes after you receive your order. Import taxes, customs duties and related customs fees may be charged once your order reaches its final destination, and they are determined by your local customs office. Payment of these charges and taxes is your responsibility and is not covered by us. We are not responsible for delays caused by the customs department in your country. For more details about charges, please contact your local customs office.