Privacy policy

Last updated: 1/11/2023

This document describes how we (the "Site", "we", "us" or "our") collect, use and disclose your personal information when you visit or use our services, make a purchase on the site (the "Site"), or otherwise communicate with us (together, the "Services"). For the purposes of this document, "you" and "your" mean you as a user of the Services, whether you are a customer, a site visitor or another person whose information we have collected under this document.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the Services.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal or regulatory reasons. We will post the updated Privacy Policy on the Site, update the "Last updated" date and take any other steps required by law.

How we collect and use your personal information
To provide the Services, we collect, and over the past 12 months have collected, personal information about you from different sources, as described below. The information we collect and use depends on how you interact with us.

What personal information we collect
The types of personal information we obtain from you depend on how you interact with our Site and use our Services. When we use the term "personal information", we mean information that identifies, relates to or describes you or can be associated with you. The sections below describe the categories and specific types of personal information we collect.

Personal information we collect from you
Information you submit directly to us through our Services can include:

• Basic contact details, including your name, address, phone number and email address.
• Order information, including your name, billing address, shipping address, payment confirmation, email address and phone number.
• Account information, including username, password and security questions.
• Shopping information, including the items you view, put in your cart or add to your wishlist.
• Customer support information, including the information you choose to include in communications with us, for example when you send a message through the Services.

Information we collect through cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your connection, your IP address and other information about your interaction with the Services.

Information we obtain from third parties
Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

• Companies that support our Site and Services, such as Shopify.
• Our payment processors, who collect payment information (for example bank details or credit or debit card details) to process your payment and provide the products or services you have requested, in order to perform our contract with you.
• When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or the third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the policies or practices of third parties.

How we use your personal information
Providing products and services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, send you notifications about your account, purchases, returns, exchanges or other transactions, create, maintain and manage your account, and allow you to post reviews.

Marketing and advertising. We use your personal information for marketing and advertising purposes, such as sending marketing, advertising and promotional messages by email, text message or postal mail, and showing you advertisements for products or services. This may include using your personal information to tailor the Services and advertising on our Site and on other websites.

Security and fraud prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your login details safe. We strongly recommend that you do not share your username, password or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.

Cookies
Like most websites, we use cookies on our Site. For detailed information about the cookies we use to run our store through Shopify, see https://www.shopify.com/legal/cookies. We use cookies to operate and improve our Site and our Services (including remembering your actions and preferences), to run analytics and to better understand how users interact with the Services.

Most browsers accept cookies automatically by default, but you can choose to set your browser to remove or reject cookies through your browser controls. Please note that removing or blocking cookies may negatively affect your user experience and may cause you to lose access to some of our Services.

How long we keep your personal information
We keep your personal information for as long as you use the Services or for as long as we need it for legal purposes (such as record-keeping, evidence or compliance with a contract). The period may vary by type of information and by circumstance, and may in general extend for a significant time after the end of your use of the Services.

How we give you control of your information
We try to provide you with secure ways to access and manage your personal information, and to give you a sense of control over the personal information you provide to us. We will make an effort to respond to your questions and requests within the time required by law.

Rights and choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute, may apply only in certain circumstances, and in some cases we may decline your request as permitted by law.

Right to access / know. You may have the right to request access to the personal information we hold about you, including details about how we use your information.

Right to deletion. You may have the right to ask us to delete the personal information we hold about you.

Right to correction. You may have the right to ask us to correct inaccurate personal information we hold about you.

Right to portability. You may have the right to receive a copy of the personal information we hold about you and to ask us to transfer it to third parties, in certain circumstances and with certain exceptions.

Right to opt out of sale, sharing or targeted advertising. You may have the right to ask us not to sell your personal information, not to share it, or not to process it for purposes considered "targeted advertising" as defined in applicable privacy laws.

Restriction of processing. You may have the right to ask us to stop or restrict our processing of your personal information.

Withdrawal of consent. Where we rely on your consent to process your personal information, you may have the right to withdraw that consent.

Appeal. You may have the right to appeal our decision if we decline to process your request. You can do this by replying directly to our decision to decline.

Managing communication preferences. We send you marketing emails, and you can choose at any time not to receive them by using the unsubscribe option shown in the emails we send you. If you opt out, we may still send you non-marketing emails, such as those about your account or orders you have placed.

You can also withdraw the consent you gave, and any use of your personal information based on it will then stop. You can exercise any of these rights on our Site or by contacting us using the contact details below.

We will not discriminate against you for exercising these rights. To respond meaningfully to your request, we may need to collect information from you to verify your identity, such as your email address or account details, before responding. Under applicable privacy laws, you may appoint an authorized agent to submit requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide proof that you have authorized them to act on your behalf, and we may require you to verify your identity directly with us. We will respond to your request properly and as promptly as the law requires.

Complaints
If you have complaints about how we process your personal information, please contact us using the contact details below. If you are not satisfied with our response to your complaint, then depending on where you live you may have the right to appeal our decision, or to lodge your complaint with the regulatory authority in your place of residence.

International users
Please note that we may transfer, store and process your personal information outside the country where you live, including in the United States. Your personal information is also processed by our staff, service providers and business partners in those countries.

If we transfer your personal information out of Europe, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as applicable.

Contact
If you have questions about our privacy practices or this Privacy Policy, or if you wish to exercise your rights, please email us at Spectroom0service0@gmail.com, addressed to: Spectroom.